Businesses · Aesthetic medicine
Every consult,
booked and paid.
In aesthetic medicine everything starts with the consult and continues with maintenance. Sara handles enquiries over SMS and Instagram, collects the deposit and brings back whoever is due to renew their treatment.
Practices already running on Sara
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FaceUp
Aesthetic medicine
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DrReyes
Rhinoplasty
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Physiup
Physiotherapy
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Sorace & Mendoza
Plastic & aesthetic surgery
Answers prices and questions instantly
On SMS and Instagram, without the front desk slowing everything down.
Collects the consult deposit
Filters out the merely curious and keeps your schedule full of real patients.
Brings maintenance back
Reaches out to whoever is due to renew, at just the right window.
How Sara does it
An Instagram enquiry, with the consult booked.
This is a real enquiry, exactly as it comes in by chat. Sara answers the price question, explains that the consult comes first, and leaves it booked with the deposit paid, without the front desk touching a thing.
It came in on a Sunday night, the time when enquiries peak and the fewest people are around to reply. Sara did not let it cool off.
Sara Active now Why aesthetic medicine is different
Not the first visit.
The result
that lasts.
The patient does not buy once
Botox, fillers and device treatments are renewed every few months. The business is not in the first session: it is in the patient coming back to keep the result.
The consult is the door
There is no treatment without a prior consult. Every consult that does not get booked is a treatment that will never exist.
The ticket is high, the gap hurts
An empty device-treatment slot is provider and equipment time that was already reserved. Here a no-show feels different.
Answers 24/7
Answers the price question instantly.
An aesthetics enquiry almost always starts with a how much. Sara gives a ballpark price, explains that the consult comes first and books it, over SMS and Instagram, at any hour. No one leaves to ask somewhere else.
- SMS, Instagram and your website chat
- Always routes to the consult with the provider
- From question to consult, without switching apps
Sara Active now Collects the deposit
The consult is reserved with the deposit paid.
In aesthetics, an appointment without a deposit falls through or gets taken by someone just curious. Sara asks for the deposit right in the chat, with a payment link, before blocking the calendar. The slot ends up with a real patient and no-shows drop on their own.
- Payment link in the same conversation
- Filters out the curious, the calendar keeps real people
- Fewer no-shows on the most expensive appointments
Sara Active now Brings maintenance back
Whoever is due to renew, she brings back.
Botox and fillers last a few months, and that is where most of your revenue is. Sara knows who is due to renew and messages them at the right window to book the maintenance, before they cool off or go elsewhere.
- Knows the renewal window for each treatment
- Messages at just the right moment, not before or after
- Wins back maintenance patients who were slipping away
Sara Active now Confirms
And the day before, she confirms you are coming.
Booking the appointment is half of it; keeping it is the other half. The day before, Sara asks for confirmation to avoid a no-show on the expensive slot. And if the patient cannot make it, she frees the time and offers it to whoever was on the waitlist.
- Automatic reminders and confirmations
- Fewer empty device-treatment slots
- If it falls through, the time goes to the waitlist
Sara Active now Asks for the review
And when it is over, she asks for the review.
When the patient leaves happy, Sara asks for a Google review at just the right moment, with the direct link. In aesthetics, where everything is chosen by reputation and by before-and-afters, every 5-star review brings you the next patient.
- Asks in the window when people actually reply
- Direct link to your Google, a single click
- Better reputation, more new enquiries
Sara Active now Do not let a single slot in your schedule go empty.
Real case
“Sara answers Instagram enquiries at any hour and books the consults on her own. We stopped losing patients because we could not reply in time.”
An aesthetic medicine clinic that already works with Sara every day.
See the full caseAPPOINTMENTS BY CHANNEL
- Sara SMS 7 32% 285 US$
- Form Web 6 27% 269 US$
- Sara Website 5 23% 320 US$
- Sara Instagram 4 18% 196 US$
CONVERSATIONS PER WEEK
· 94- SMS
- Web
- Form Web
How it looks in your dashboard
Every consult and every renewal leaves a trace.
In the Chats inbox, every conversation shows its status. At a glance you know which maintenance Sara is chasing, which deposit has already come in and who confirmed their appointment.
Sara re-contacted a patient who is due to renew their treatment. The counter (×3) shows how many times she followed up.
She booked the consult right from the conversation.
The deposit came in before the appointment. The calendar keeps real patients, not the merely curious.
The patient confirmed they are coming. The device-treatment slot does not go empty.
Frequently asked questions
Does Sara book the consult first?
Yes. She understands that in aesthetic medicine almost nothing happens without a prior consult, so she answers the question, explains that the consult comes first and leaves it booked. The treatment is decided at the clinic, with the provider.
Does she collect the consult deposit?
Yes. Sara can ask for the deposit right in the chat, with a payment link. Beyond securing the appointment, it filters out the curious and leaves the calendar with patients who will actually show up.
Does she know when to reach out about maintenance?
Yes. During onboarding we load each treatment and its renewal window. Sara knows who is due to come back for their botox or filler and messages them at the right moment, without anyone keeping a spreadsheet.
Does she reply on Instagram as well as SMS?
On both, and on your website chat too. It is the same Sara across all three channels, with each patient history. Most aesthetics enquiries come in over Instagram after hours, and that is where she replies instantly.
Does she end up bothering patients?
She does not send mass blasts. She writes when there is a real reason, like a maintenance that is due or a pending appointment, follows up in moderation and respects anyone who asks to stop receiving messages.
Does it work if I have several locations?
Yes. Sara manages the calendar for each location and routes each patient to the branch that is convenient for them, all in one dashboard. If you work with several branches, message us and we will show you how we handle it.
The AI team that never clocks out
Do not let the 11 pm aesthetics enquiry get away.
Put Sara to work answering, booking and collecting the deposit today. Without changing the way you work.